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Access
your Foord unit trust statement online.
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Foord is committed to providing clients with a niche, personalized investment service. We believe there is no room for error with other people’s money.
If you are not satisfied with this investment or the services of Foord, you may submit a written complaint, together with supporting documents, to the Compliance Officer at the address listed previously. Foord will acknowledge the complaint in writing and will inform you of the contact details of the persons involved in the resolution thereof.
If you are not satisfied with the response from Foord, you have the right to contact the Ombud for Financial Services Providers at: PO Box 7457 Tel: 012 470 9080 Lynwoodridge Fax: 012 348 3447. The Ombud is legally empowered to investigate and adjudicate complaints in a procedurally fair, economical and expeditious manner.
A copy of our internal complaints resolution procedure is available to clients on request.
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